About these terms
Aurora Signal is provided by Havilah Works Oy (“we”, “us”). These terms apply to the Aurora Signal mobile app. Contact us at support@havilahworks.com about the app, purchases, or these terms. The applicable app store’s terms also govern your use of that store and purchases made through it.
Use the app only if you can enter into the relevant agreement under the laws that apply to you, or with the permission of a parent or legal guardian where required.
An outlook, not a promise
Aurora activity, weather, darkness, city-glow information, viewing suggestions and notifications are estimates based on models and third-party data. They may be incomplete, delayed or unavailable. An activity forecast does not guarantee a visible aurora, and a suggested location or time is not a safety assessment.
Aurora Signal is not an emergency service or a navigation or travel-safety system. Check actual conditions, official warnings, access restrictions and your surroundings. An alert may be delayed or never arrive because of changes in the sky, connectivity, device settings or delivery services.
Using the app
You may use the app for your own lawful purposes on supported devices. Do not misuse the service, interfere with its operation, bypass access controls, use another person’s installation credentials, or access systems or data without permission. This does not restrict rights that applicable law gives you.
Location access and notifications are optional. You can choose a place manually and manage permissions in your device settings. Alert watches follow the location you selected, not your movements. Keep your device and store account secure.
Premium subscriptions and payments
Some features require Aurora Premium. Available features, price, currency, billing period and any introductory offer are shown in the app and the app store’s purchase confirmation before you buy. Do not rely on example website screenshots as a price or offer.
If you select an automatically renewing subscription, it renews under the conditions shown by the store unless you cancel before the applicable renewal deadline. A trial or introductory offer, when available, may become a paid subscription as described at checkout. Payments are handled by Apple or Google; RevenueCat helps us validate purchases and provide access.
You can manage or cancel a subscription through the store account used to purchase it, or the app’s subscription-management options where available. Deleting the app or removing saved places does not cancel a subscription. Cancellation normally stops the next renewal while access continues for the remaining paid period, subject to applicable rights and the store’s terms. Use Restore purchases where available to recover eligible access.
Withdrawal, refunds and consumer rights
Your mandatory consumer rights apply, including any rights concerning withdrawal, defective digital services, price reductions, refunds or termination. Any effect of starting delivery immediately on a withdrawal right must be explained and agreed to as required by law; these terms do not by themselves waive that right.
For billing or refund requests, use the relevant store’s process or contact us for help. A store’s procedure does not remove a statutory right you may have against us. Nothing in these terms limits rights that cannot legally be excluded.
Changes, availability and ending use
We may provide updates to maintain security, compatibility and functionality. Features also depend on data providers, operating systems and network services. If we materially change a paid service or these terms, we will give the notice and choices required by applicable law, including any right to terminate.
We may restrict access where reasonably necessary to address unlawful use, a security threat or a material breach. We will act proportionately and provide an explanation where appropriate and lawful. You may stop using the app at any time; separately cancel subscriptions and remove alert watches you no longer want.
Privacy, ownership and responsibility
Our Privacy policy explains how app data is handled. Sharing a place or outlook is your choice; check its contents before sending it to others.
The app’s software, branding and original content belong to us or our licensors. Map, forecast and other third-party materials remain subject to their owners’ rights and applicable licences. Keep attribution intact when using any permitted sharing features.
We are responsible for providing the service in accordance with applicable law. Forecast uncertainty does not exclude responsibility for a defective service or other liability that cannot lawfully be limited. These terms do not exclude liability for intentional misconduct, gross negligence, personal injury or any other liability that cannot be excluded by law.
Governing law and resolving concerns
Finnish law governs these terms, without depriving consumers of mandatory protections under the law of their country of residence. These terms do not require you to bring a consumer claim exclusively in Finland where applicable law provides another forum.
Please contact support@havilahworks.com first so we can try to resolve a concern. In Finland, you can seek assistance from Consumer Advisory Services and, where applicable, refer a dispute to the Consumer Disputes Board. Your right to use the courts remains unaffected.